Privacy & data
This policy explains how BQueen Beauty Salon handles information you provide when using our website, forms, booking system, or connected communication channels.
Last updated: 15 August 2026
We may collect information you provide directly to BQueen, such as your name, phone number, email address, requested service, booking details, and messages or notes you send to us.
When you use the website, basic technical information may also be collected, such as browser and device information, IP address, and website interaction data, particularly where measurement or advertising tools are enabled.
We use information to confirm and manage bookings, respond to enquiries, follow up customer requests, operate and improve BQueen services, and protect the website and systems from misuse.
We may use contact details for marketing or promotional follow-up only where appropriate and where consent or another permitted basis applies.
We may receive your information through forms linked to BQueen, our booking system, WhatsApp, Facebook, or email. If you submit information through a third-party platform, that provider may also process the information under its own privacy terms.
We may use trusted service providers for hosting, booking, email, messaging, analytics, or advertising when enabled. Providers receive only the information needed to perform the relevant service under our configuration and arrangements with them.
We do not sell or rent customer personal information as a standalone data product.
The website may use cookies or similar technologies for essential functionality, performance measurement, and understanding website interaction. Advertising tools such as Meta Pixel may be used where enabled.
We keep information for as long as reasonably needed to manage the customer relationship, meet appropriate operational or legal requirements, and resolve issues. We use reasonable technical and organisational measures to reduce unauthorised access, loss, or misuse.
You may contact us to ask about, correct, or request deletion of your personal information where applicable. We may need to verify your identity before completing certain requests.
We may update this policy when our services or systems change. The latest update date will be shown at the top of this page.
